Problem: The Installshield setup for MapCreate 7 copies incorrect versions of two network files to the system directory.
Symptoms: After the installation of MapCreate 7 onto a Windows 98 machine the following may occur:
• A web browser and most other network applications fail to connect to the internet.
• Typing ‘ipconfig’ at a command prompt gives “IP Configuration Failed to initialize Winsock.”
Solution: If a network connection (perhaps on another machine) is available follow the ‘Alternate Instructions’ below, otherwise:
Please have your Windows 98 installation disk ready
- At the run command dialog box (Start->Run…) type sfc to open the System File Checker utility.
- Select the ‘Extract one file from the installation disk’ option.
- In the edit box, type ‘C:\WINDOWS\SYSTEM\mswsock.dll’
- Insert your Windows 98 Installation disk into your CD-ROM drive (this example uses drive D).
- Click ‘start’ on the SFC dialog.
- In the ‘Restore from:’ edit box, type ‘D:\Win98’ (substituting your CD-ROM drive letter for ‘D’ if yours differs).
- Click ‘OK’.
- Click ‘Skip’.
- After the file has been successfully extracted, repeat steps 3 through 8 but instead of typing ‘C:\WINDOWS\SYSTEM\mswsock.dll’ in step 3, type ‘C:\WINDOWS\SYSTEM\ws2help.dll’.
- Reboot.
Windows should now be able to connect to the network.
Alternate Instructions:
If you have internet access, you can download the two system files from:
mswsock.dll ws2help.dll
1. Download the two files from the above links.
2. Copy them to your C:\WINDOWS\SYSTEM directory, clicking ‘yes’ or ‘yes to all’ to overwrite the current files.
3. Reboot.
Your network connection should now work.